Privacy Policy
Effective Date: 5th of June 2025
Last Updated: 5th of June 2025
Company: BoconHosting.com
Registered Address: Laurierstraat 55
Contact Email: privacy@boconhosting.com
1. Introduction
At BoconHosting.com, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website, services, and platform. We are committed to processing your data in accordance with the General Data Protection Regulation (EU GDPR), the California Consumer Privacy Act (CCPA), and other applicable international privacy laws.
2. What Data We Collect
We may collect and process the following categories of personal data:
Identification Data: Name, email address, billing address, company name.
Account Data: Username, encrypted password, user preferences.
Billing Data: Payment method, transaction history, VAT or tax numbers.
Technical Data: IP address, browser type, operating system, device type.
Usage Data: Access logs, page visits, service interactions, error reports.
Support Data: Communications with our support team via email, chat, or tickets.
3. How We Use Your Data
We use your personal data for the following purposes:
To provide, operate, and maintain our hosting services.
To manage billing, invoicing, and accounting.
To respond to inquiries and provide technical support.
To detect, prevent, and address technical issues or fraud.
To comply with legal obligations and regulatory requirements.
To improve our services, user experience, and performance.
4. Legal Basis for Processing
Under the GDPR, we rely on the following legal bases:
Contractual necessity – for providing hosting services.
Legal obligation – for compliance with tax or security laws.
Legitimate interest – for improving services and fraud prevention.
Consent – for email marketing (where applicable).
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and provide personalized content. You may manage cookie preferences via our cookie banner or your browser settings.
6. Data Sharing and International Transfers
Your data may be shared with trusted third parties, such as:
Payment processors (e.g., Stripe, PayPal)
Domain registrars and DNS providers
Legal, accounting, or security service providers
We may transfer your data outside the European Economic Area (EEA) under safeguards such as:
Standard Contractual Clauses (SCCs)
Binding Corporate Rules (BCRs)
Adequacy decisions (for countries deemed adequate by the EU Commission)
7. Data Retention
We retain your personal data only as long as necessary for the purposes set out in this Policy, or as required by law. Backup and log files may be retained for a limited period to ensure service reliability and legal compliance.
8. Your Rights (EU, EEA & International)
You have the following rights under applicable privacy laws:
Right to access your data
Right to correct inaccurate data
Right to erasure (“right to be forgotten”)
Right to restrict or object to processing
Right to data portability
Right to withdraw consent (where applicable)
Right to lodge a complaint with your data protection authority
9. Data Security
We implement industry-standard technical and organizational security measures, including:
SSL encryption
Two-factor authentication (2FA)
Firewall and intrusion prevention systems
Regular vulnerability assessments and updates
10. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors. If we learn that we have collected data from a child without parental consent, we will delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of material changes via email or through our platform. Continued use of our services after updates constitutes your acceptance.
12. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact:
BoconHosting.com
Email: privacy@boconhosting.com
Website: https://www.boconhosting.com
